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From CMDB to ITIL v3 Configuration Management System (CMS) - Asset Management Software with Integrated CMDB

PDF 317 KB | 8 pages
Overview

Assets and configuration items have always been loosely coupled and contentiously contrasted by primarily two different groups within IT. Compounding the confusion even further,many organizations view their IT environment from two different perspectives: operational and financial.

This paper shares how HP Universal Configuration Management Database (UCMDB) software, HP...

Assets and configuration items have always been loosely coupled and contentiously contrasted by primarily two different groups within IT. Compounding the confusion even further,many organizations view their IT environment from two different perspectives: operational and financial.

This paper shares how HP Universal Configuration Management Database (UCMDB) software, HP Service Manager service desk software, HP Service Anywhere software, and HP Asset Manager software deliver an integrated service asset and configuration management solution.

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Introduction
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You say configuration items, I say assets. Are we both correct?
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The convergence of IT service management and IT asset management software
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CMDB dashed upon the rocks of IT reality
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The integrated CMDB as the core of your configuration management system
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The HP solution for CMS and SACM
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Conclusion
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