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Building and managing your HP Quality Center of Excellence

The quality of your application directly impacts your bottom line business results. Yet very few organizations make the effort to apply newly acquired lessons and quality management expertise to multiple projects. QC CoE addresses this problem through an internal consulting team that acts as a centr... (110 KB)
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12 pages
Overview

A Quality Center of Excellence can lower IT cost and enable your best people to contribute to your organization better.

This paper outlines the process for your organization to build and manage a Center of Excellence using the HP Quality Center suite of integrated applications.

The HP quality management and automation platform can help your organization build and manage a Quality Center of Excellence with minimal expense, risk, or disruption to current processes.

Table of contents
What is a Quality Center of Excellence (CoE)?
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How a Quality CoE works: three simple examples
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Quality CoE maturity model: start small and grow organically
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Quality CoE resources and services
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Common Quality CoE Key Performance Indicators (KPIs)
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Why adopt the Quality CoE model?
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Problems with traditional quality management practices
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The business value of the Quality CoE model
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How to build a Quality CoE
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Assessment
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Scope
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Design
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Implementation
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Validation
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Iteration
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HP quality center: an integrated solution
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Answers to CIO questions about the CoE model
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Summary: 10 tips for building and managing a Quality CoE
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