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Dimensional Research: Customers Validate Value of HP Business Service Management Solutions

The purpose of this study was to determine how well HP BSM solutions deliver real business value while solving pressing problems for IT teams. (3.0 MB)
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PDF 3.0 MB
12 pages
Overview

The HP BSM performance management solution helpd IT organizations manage diverse in-house and cloud based services at a lower cost to your business.

HP commissioned Dimensional Research to interview customers who have deployed HP Business Service Management [BSM] solutions. The purpose of this study was to determine how well HP BSM performance management solutions deliver real business value while solving pressing problems for IT teams.

Dimensional Research conducted 26 in-depth interviews with HP customers in addition to researching documented case studies. This paper summarizes the findings and recounts the value, benefits, and direct ROI delivered by each HP BSM solution—HP Network Management Center, HP Systems Management, and HP Application Performance Management.

Table of contents
Introduction
2
The Value of HP Business Service Management
3
HP Network Management Center
4
HP Systems Management
7
HP Application Performance Management
9
Conclusions
12