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PDF 233 KB | 8 pages
Overview

The increasing complexity of enterprise applications and infrastructure creates challenges for IT operations across business service management and monitoring.

Pain points driving the need for IT automation software include:

  • High alert volumes and the need for reduced time to resolution
  • Complex changes that span multiple infrastructure groups and require many handoffs and...

The increasing complexity of enterprise applications and infrastructure creates challenges for IT operations across business service management and monitoring.

Pain points driving the need for IT automation software include:

  • High alert volumes and the need for reduced time to resolution
  • Complex changes that span multiple infrastructure groups and require many handoffs and coordination
  • Business requirements for meeting ongoing compliance audits across servers, networks, and storage devices
  • The need to integrate existing tools to achieve better visibility and efficiencies across the service lifecycle
This paper discusses the numerous benefits to deploying a next-generation, IT automation software and lists practical examples for realizing rapid return on investment (ROI) in your IT operations. A realistic roadmap for success is also provided for CIOs, IT operations managers, and production support teams.
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IT Process automation overview
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The need for IT process automation
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Benefits of IT automation
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Cost savings through automation
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Integrated troubleshooting
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Streamlined change orchestration
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Process control and audit
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Common automation strategies for rapid ROI
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Triage, diagnosis, and repair acceleration
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Basic application and infrastructure health checks for rapid isolation
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Automatic triage and resolution of high volume alerts where human diagnosis is impractical
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Server farm reporting and troubleshooting
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Change and configuration management orchestration
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Repetitive maintenance task automation
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Virtualization and workload management
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End-to-end process integration
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Sample case study
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