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Manage IT services efficiently. Serve business effectively.

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Overview

The dynamic nature of virtualization, mobile, and cloud computing is changing the IT environment at an unprecedented rate. Connecting all the monitoring, consolidation, and reporting layers requires you to adopt an integrated IT business service management model that can manage every element of the service, including infrastructure, applications, transactions, end-user...

The dynamic nature of virtualization, mobile, and cloud computing is changing the IT environment at an unprecedented rate. Connecting all the monitoring, consolidation, and reporting layers requires you to adopt an integrated IT business service management model that can manage every element of the service, including infrastructure, applications, transactions, end-user experience, virtualization technology, and services delivered through the cloud.

HP Software can help you rise to the challenge of the new and complex IT environment with HP Business Service Management (BSM).

This paper presents an overview of the HP BSM portfolio, with each business service management solution designed to play a role in your organization's success:

  • HP Run-time Service Model
  • HP Service Intelligence: Service Health Analyzer (SHA), Service Health Optimizer (SHO), Service Level Management (SLA), Service Health Reporter (SHR), ArcSight Logger
  • HP Operations Bridge: Universal Event Correlation, Dashboards and Service Health, Run-book Automation
  • Monitoring...
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Executive summary
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Service complexities compound in the age of mobility, virtualization, and the cloud.
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What are the new BSM requirements?
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