Counterfeit Incident Reporting Form

Thank you for reporting possible counterfeit activity. The details you provide will help HP follow up and investigate. Please take a few moments to fill out and submit this form to HP.

* = required field

Basic Information

Relationship to HP *

Customer

HP Channel Partner or retailer

HP employee

Other

Contact Information

(optional – leave blank if you want to remain anonymous)

First name

Last name

Country/Region

State

Address

Email address

Telephone

Possible Counterfeit Product Information

Type of product

Toner

Ink

Other / hardware items

Model(s) / product number(s)

Date of purchase *

Do you still have the packaging of the product(s)?

Yes

Reason for reporting (check all that apply): *

Missing or suspicious security label.

Suspiciously low price

Damaged or suspicious packaging

Alert message by printer / computer

Cartridge was dirty upon arrival or leaking ink/toner

Cartridge failed prematurely or did not work at all

Other (please describe)

Upload Photos

Upload a photo of the suspicious product (if applicable). To upload several photos, please add the pictures to a ZIP archive.

Vendor Information

Vendor name (individual or company)

Was the vendor notified

Yes

Address/description of location

Country

Vendor email

Vendor telephone

HP respects your privacy

Upon submitting your report, you might receive follow-up communications from HP in regards to your message.

For more details on how HP handles your data, view HP’s full privacy statement.

Please indicate below how HP may contact you.

Email *

Yes

Mail *

Yes

Phone *

Yes

I don't want HP to contact me

Submit