ITIL® Foundation

Course ID
Course Title
DurationSchedule
HF421SITIL® Foundation for IT Service Management (with Simulation)
(PDF 37.2KB)
3 daysView
HF422SITIL® Foundation for IT Service Management (with Case Study)
(PDF 37.2KB)
3 daysView

ITIL® Intermediate: Capability Stream

Course ID
Course Title
DurationSchedule
HF427SITIL® Service Offerings and Agreements
(PDF 39.5KB)
5 daysView
HF428SITIL® Operational Support and Analysis
(PDF 39.7KB)
5 daysView
HF429SITIL® Release, Control and Validation
(PDF 41.0KB)
5 daysView
HF430SITIL® Planning, Protection and Optimization
(PDF 39.8KB)
5 daysView

ITIL® Intermediate: Lifecycle Stream

Course ID
Course Title
DurationSchedule
HF437SITIL® Service Strategy
(PDF 38.5KB)
3 daysView
HF438SITIL® Service Design
(PDF 40.2KB)
3 daysView
HF439SITIL® Service Transition
(PDF 41.0KB)
3 daysView
HF440SITIL® Service Operation
(PDF 40.4KB)
3 daysView
HF441SITIL® Continual Service Improvement
(PDF 39.0KB)
3 daysView
HF442SITIL® Managing Across the Lifecycle
(PDF 40.4KB)
5 daysView

Managing the business of IT - Introduction & Overview


Course ID
Course Title
DurationSchedule
H9P69SManaging the Business of IT - Introduction and Overview1/2 dayView

IT4IT™ Introduction & Overview


Course ID
Course Title
DurationSchedule
H9P64SIT4IT™ Introduction & Overview
(PDF 33.4KB)
1 dayView

ITIL Introduction & Overview


Course ID
Course Title
DurationSchedule
HF412SITIL Introduction & Overview
(PDF 293KB)
1 dayView

DevOps Introduction & Overview


Course ID
Course Title
DurationSchedule
H9P61SDevOps Introduction & Overview
(PDF 317KB)
1 dayView

AGILE & Project Management Introduction & Overview


Course ID
Course Title
DurationSchedule
H9P67SAGILE & Project Management Introduction & Overview
(PDF 314KB)
1 dayView

Service Integration And Management (SIAM) Introduction & Overview


Course ID
Course Title
DurationSchedule
H9P66SSIAM Introduction & Overview
(PDF 226B)
1 dayView

Security Introduction & Overview


Course ID
Course Title
DurationSchedule
H9P70SSecurity Introduction & Overview
(PDF 281B)
1 dayView

Governance & COBIT Introduction & Overview


Course ID
Course Title
DurationSchedule
UC411SGovernance & COBIT Introduction & Overview
(PDF 281B)
1 dayView

ITIL® is a registered trademark of AXELOS Limited.


ITIL®/ ITSM Resources

Curriculum and Certification
(PDF 175KB)
ITSM Service Brief
(PDF 2.1MB)
ITSM Whitepaper
(PDF 835KB)
Enterprise Efficiencies and Improvements Service Brief
(PDF 4.0MB)
HPE Race to Results SM Simulation Video
HPE ITSM Race to Results simulation
(PDF 342KB)

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