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Understand how IT asset management works for you: A best-practice guide--Business white paper (US English)

This business paper shows how IT asset management (ITAM) answers basic questions to the satisfaction of the CFO, COO, and CEO on IT assets. ITAM manages the entire lifecycle of an IT asset. (339 KB)
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PDF 339 KB
20 pages
Overview

Too many CIOs lack credibility with their peers who are line-of-business managers, and too many frustrate their CFOs, their COOs, and their CEOs because they cannot answer four questions that were long considered fundamental to running a successful business:

  • What assets do you have?
  • What is the return of these assets to the business, and how are you improving that return?
  • How does the performance of our asset investments compare with that of our competitors’?
  • What risks do the assets create for the business, and how is that being managed?

This paper shows how IT asset management (ITAM) enables you to answer these basic questions to the satisfaction of the CFO, COO, and CEO.

Table of contents
Executive summary
3
Introduction
3
ITAM defined
6
The asset management lifecycle
8
Evolving an ITAM system
18
Asset management’s role in administering
19
For more information
20