• About yourself 
  • Download

Be an IT services broker

PDF 769 KB | 8 pages
Overview

Technology savvy businesses need to access external technology services and mobile devices for work. Yet, IT organizations are still expected to protect sensitive information and fix IT services-related problems that arise. Additionally, a multi-supplier cloud services environment increases IT services management risk and IT governance costs.

This paper explains how CIOs...

Technology savvy businesses need to access external technology services and mobile devices for work. Yet, IT organizations are still expected to protect sensitive information and fix IT services-related problems that arise. Additionally, a multi-supplier cloud services environment increases IT services management risk and IT governance costs.

This paper explains how CIOs and IT leaders can simplify IT management, improve performance, enable their enterprise to meet compliance requirements, and increase the strategic value of their IT organization by transforming their role as a service provider to a broker and integrator of multiple IT services, whether they’re sourced externally in the cloud, developed and hosted internally, or based on a hybrid model.

image | 4AA4-8212ENW Click to enlarge
  Close Overlay
Introduction
3
Multi-service provider IT environments
3
Starting the journey
4
1. Get the basics right
4
2. Get agreement on IT’s future state
4
3. Determine your governance model
5
4. Hone key competencies
5
5. Accept accountability
5
Start planning now—HP Service Integration and Management
6
Transforming IT
7
HP IT Performance Suite
7
Conclusion
8
Learn more
8